Today’s retail market experiences an influx of new entrants in both digital and brick-and-mortar landscapes, driving the competition among small and medium-sized businesses quite high. Under the influence of this highly competitive environment, businesses run against the clock to attract and retain their customers.
Retail reward and customer loyalty programs can prove to be of significant importance in the marketing toolkit. They can help convey the brand’s gratitude for their consumers, often gaining back the attention of those who may have defected to other competitors.
In addition to retaining customers, loyalty programs also generate meaningful insights into customer behavior. Brands learn what attracts the customers, which services or products are most popular, and how they can address evolving customer needs. By transforming these insights into strategies, brands can improve customer experience and sustain lasting relationships with their customers.
What Intigate Can Do for You
ntigate has done significant innovations in designing effective loyalty programs software solutions that have helped businesses develop, manage, and track their customers’ loyalty. We aim to curate solutions that turn customers into advocates for the business brands. Intigate leverages powerful modern technologies to create ideal loyalty programs and platforms, suitable for your business needs and requirements. Our core capabilities are:
Omnichannel Customer Interaction
With Intigate’s solutions, you have access to a platform integrated with BI, AI, and other digital technologies that allow omnichannel customer interaction through simplified user interfaces. Whether you want to deploy a campaign or individualized loyalty offerings, our platforms enable easy two-way communication.
Full Customer Insights through Data analytics
With data analytics integration, you gain access to customer behaviour and statistics to track the performance of their loyalty programs, from recording the history of your transactions to creating and managing membership accounts.
Flexible Currency Management
Intigate’s loyalty program management solutions allow for quick currency conversions and management. The program also allows the management and transfer of points to other accounts.
Loyalty Fraud Detection through AI
With Artificial Intelligence (AI) and Machine Learning (ML) integrated into loyalty program platforms, our software is also capable of fraud detection. The feature allows pattern identification, preventing financial drawbacks.
We cater to the needs of both B2C and B2B clients, developing a wide range of software solutions with customised features and functionalities for your specific requirments.
Loyalty Programs Software Integration
Intigate develops loyalty programs for various industry segments, providing capabilities you can use to manage discounts, special offers, distribute reward points, and more. Our developers also integrate logical layers of loyalty program features into e-commerce systems to manage reward programs.
Loyalty Program Application Development
With Intigate, you can bring your loyalty program ideas to life with bespoke mobile and web applications. Our solutions are designed with features that allow users to win rewards, promotions, bonuses, and price offers.
CRM Loyalty Management Solutions
We design omnichannel CRM loyalty management platforms and solutions that work seamlessly across e-Commerce platforms, POS channels, websites, social media, applications, and brick mortar retail software to manage rewards, loyalty campaigns, and more.
Loyalty Program Software Analysis Solutions
In addition to our development capabilities, our team is capable of designing business intelligence tools that will enable you to track campaigns and plan future endeavors.
Real Time Rule-Based Reward Systems
We create rewards system that allows customers to earn rewards which can be utilized within a given time frame. They receive real-time rewards for their purchases, which they collect in their e-wallet for future use.
Personalized Rewards Systems
Integrated with intelligent machine learning capabilities, our loyalty program solutions allow you to obtain customer information such as their search history and previous purchases, which you can use to build personalized offers. Similarly, you can set up redemption points which customers can collect on different activities.
Services We Offer
We at Intigate create loyalty portals and management platforms that consolidate necessary information on responsive dashboards, allowing you access to the information you can use to make your transactions more valuable.
Campaign Performance Tracking Software
Items Warehouse Management