BUSINESS EXPERTISE

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Stock Taking & Asset Management

Balanced
Scorecard

The balanced scorecard (BSC) is a strategy performance management tool – a semi-standard structured report, supported by design methods and automation tools, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions.

The phrase 'balanced scorecard' is commonly used in two broad forms:

  • As individual scorecards that contain measures to manage performance, those scorecards may be operational or have a more strategic intent; and
  • As a Strategic Management System, as originally defined by Kaplan & Norton.

Financial

Encourages the identification of a few relevant high-level financial measures. In particular, designers were encouraged to choose measures that helped inform the answer to the question "How do we look to shareholders?" Examples: cash flow, sales growth, operating income, return on equity

Customer

Encourages the identification of measures that answer the question "What is important to our customers and stakeholders?" Examples: percent of sales from new products, on time delivery, share of important customers’ purchases, ranking by important customers.

Technology

Encourages the identification of measures that answer the question "What must we excel at?"Examples: cycle time, unit cost, yield, new product introductions.

SharePoint Applications
  • SharePoint Server.
  • SharePoint Standard.
  • SharePoint Collaborative Technology
  • File Hosting Service

SharePoint Applications
    Web Application ( Asp.net with C# )
  • MVC 3.0, 5.0 Frameworks.
  • MS SQL Server 2005, 2008, R2, 2012 etc.

SharePoint Applications
  • Browser Compatibility
  • CSS grid system
  • JS Widgets

CRM

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers that tries to analyze data about customers' history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

Customer satisfaction has important implications for the economic performance of firms because it has the ability to increase customer loyalty and usage behaviour and reduce customer complaints and the likelihood of customer defection.

Financial

Encourages the identification of a few relevant high-level financial measures. In particular, designers were encouraged to choose measures that helped inform the answer to the question "How do we look to shareholders?" Examples: cash flow, sales growth, operating income, return on equity

Customer

Encourages the identification of measures that answer the question "What is important to our customers and stakeholders?" Examples: percent of sales from new products, on time delivery, share of important customers’ purchases, ranking by important customers.

Technology

Encourages the identification of measures that answer the question "What must we excel at?"Examples: cycle time, unit cost, yield, new product introductions.